How to order?

Select the product you want to make a purchase: You can browse the categories and subcategories or use the search box.
Add the product to your shopping cart by clicking the "Add to Cart" button after you've found the product you want. You have two options: carry on shopping and keep adding products to your cart, or head to the checkout.
Once the products have been added to your cart, go through your order summary. Verify the product's specifications, including its size, cost and price.
Enter your shipping info : Enter the shipping address where you wish the item to be shipped. Your name, address, phone number, and email address must all be entered accurately.
Choose a method of payment: To finish placing your order, choose a payment option. Credit/Debit Cards, PayPal, UPI and other online payment methods are typical alternatives.
Verify and confirm your order: Check the product(s), shipping address, shipping method, and payment type in your order. After making sure everything is right, use the "Place Order" button.
Order confirmation: Following the placement of the order, you will receive an email or a website with the order confirmation information. Once your order has been dispatched, you will get tracking information.
Wait for delivery: At last, be patient as the item arrives to the address you provided. Keep an eye on the package's delivery status and be there to accept it when it arrives.

How to check the order status?

Login your account: Enter your email address and password to log into your account on the website where you placed the order. Use the order number and email address linked to the order to check the status if you didn't create an account.
On the order history page: Once logging in, go to the order history or order tracking page. This can be accessible via the account dashboard or another area of the website.
Locate your order: To view the specifics of a given order, locate it and click on it. To find the order, you might need to provide the order number or other details.
Check the order's status: You should be able determine if an order is processing, shipping, or being delivered by looking at its status. You might also see other information like the anticipated arrival date, the shipping company, or the tracking number.
Contact customer care: You can get help from the website's customer service staff if you have any queries or worries about the order status. They can provide you updates on the progress of your order and assist you in resolving any problems that might come up.

Login your account: Enter your email address and password to log into your account on the website.
Go to the account settings page: On the website, look for the "Account Settings" or "Profile" area. This could be found in your account dashboard or the top navigation menu.
Update your contact information: To edit or update your personal information, such as your name, email address, phone number, or billing address, click the "Edit" or "Update" button next to it. Make the required adjustments, then click "Save" or "Update" to confirm them.
Find the "Change Password" or "Password Settings" option in your account settings to change your password. Enter your current password first, followed by twice-typing your new one. To save the new password, click "Save" or "Update".
Confirm the changes: After you have updated your password and personal information, check the changes to make sure they are accurate. Additionally, the website may send you an email to confirm the changes.
Log out to make sure the modifications are saved and your account is safe after you have verified the changes.

If the order not have been shipped:

You must email our customer service department at info@jewelledgems.com or call us to cancel your order.

In order to serve you more effectively in the future, our team may ask you for the cancellation reason and feedback.

If your order has been shipped:

It will be challenging for us to cancel your order once it has been sent by our delivery partner.

Nevertheless, you may still let us know about the cancellation, and we'll ask our courier partner to revoke the order.

Even so, if our courier partner makes any attempts to deliver the package, kindly answer their call and refuse to accept the order while providing adequate justification.